Refund policy

ProVanta Herbals – Return & Refund Policy

We want our customers to have a satisfactory shopping experience.

Due to the nature of herbal supplements and hygiene considerations, opened, used, or unsealed products cannot normally be returned or exchanged.

A return or replacement may be considered if:

The product received is damaged during delivery, the wrong product was delivered, or there is a clear manufacturing/packaging issue at the time of receipt.

Please contact us within 7 days of receiving your order. For damaged or incorrect items, we recommend contacting us as soon as possible and providing clear photos or videos of the product and packaging.

Products must be returned in their original condition, unopened, unused, and with the original packaging where applicable.

Once an eligible return is received and inspected, we will inform you whether a replacement or refund has been approved.

If a refund is approved, it will be processed using a mutually agreed payment method. Processing time may vary.

Shipping charges related to customer-requested returns may be the customer's responsibility unless the product was damaged, defective, or incorrectly supplied by us.

We do not accept returns solely because a customer did not achieve a particular personal result. Individual experiences with dietary supplements may vary.

Contact:
WhatsApp: +92 335 6676457
Email: provantaherbal@gmail.com